We do not offer refund unless we have delivered a damaged/faulty product or a wrong order

EXCHANGE:

Any product bought from CANDYLICIOUSS online store can be exchanged from the Online Store ONLY, provided it is unused and UNDAMAGED (We do not offer exchanges unless we deliver the incorrect order, or the product is faulty). This policy is applicable to local orders only.

i – For products on Sale we do not offer 

exchanges unless we deliver the incorrect order.

Exchange Policy is only liable within 14 working days after the goods are delivered. The courier charges will be paid by the customer.

EXCHANGE PROCEDURE:

CANDYLICIOUSS does not offer an exchange/refund policy once the order is processed. However, you are eligible for an exchange if we have delivered a wrong item to you or the one you received is faulty or damaged. In that scenario you can contact our customer services center by TEXT or call at 03354312931 along with your order number for our customer care representative to schedule the right one for you.